Frequently Asked Questions
Which type of file can we print?
The parts and models must be sent in STL format, which is a standard format for 3D printing. The most of the programs can export any model to a stl file.
What characteristics should the models to be printed have?
- The model must be a closed mesh, as opened mesh or several mesh together the programs can have troubles to identify which areas are inner or outside areas.
- The geometry of the model must be valid; hanging areas, called "bridges", and areas which have hanging material must be minimized.
- Thin walls should have a minimum of 0.8mm of thickness in order to allow the extruder to print a minimum of two lines. Thinner walls may become irregular and/or fragile.
Our experts will inform if the model has any error or complication.
This service doesn't include any modification in the models, the models must be sent ready to be 3D printed.
Additional considerations:
- Indicate all part requirements, for example: material, color, % fill, layer height, etc.
- Be sure to send the model in STL format and in millimeters.
- Use names for the parts to avoid confusion: part-1.stl, part-2.stl are perfect. Names like, EnnkaAqo.stl, KMZPjP0H.stl, can be confusing, especially when the quote includes a high number of parts.
- If you need several copies of the same file, indicate it in the name, for example piece-1-x2-copies.stl, especially when the quote includes several pieces with different numbers of units.
- If you require pieces of different materials and colors, indicate it in the name, for example: piece-1-2x-copies-pla-negro.stl, especially when the quote mixes units, colors and materials.
- When sending files, please use a single .zip file, preferably uploaded to the cloud to avoid overwhelming our mailboxes.
- Send all files in a single email, try to avoid sending different versions of the same file. Do not include files that will not be used in the estimate.